We are not responsible for the privacy of any information you reveal or post in any public forum (e.g., message board or chat room) or through the “Public Profile” feature available on this Website, or for the privacy practices of websites that are operated or owned by third parties.
What information about me is collected on the HolaDoctor Website?
We collect two types of information: personally identifiable information and non-personally identifiable information.
Personally Identifiable Information
You do not have to provide us with any Personally Identifiable Information to visit this Website. However, if you choose to withhold requested information, you may not be able to visit all sections of this Website or use all of our Online Products, such as subscribing to our online dieting tools, posting messages on our message boards or visiting our chat rooms. In addition, we may not be able to provide you with some of the other Online Products dependent upon the collection of such information.
Non-Personally Identifiable Information
When you become a registered user of this Website or subscribe to one of our Online Products, we also may collect information that by itself cannot be used to identify or contact you, such as demographic information (like age, profession or gender) and health information (like current weight) (“Non-Personally Identifiable Information”). Non-Personally Identifiable Information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. Non-Personally Identifiable Information is used to help us understand who uses this Website and to improve and market this Website in general and our Online Products in particular.
We may collect information (including information that is Personally Identifiable Information) from you in different manners and at different places and times on this Website, such as when you register for this Website or subscribe to one of our Online Products. The following is a description of the areas and/or manners in which we primarily collect information about you.
Becoming a Registered User and Subscription
In order to access certain Online Products on our Website, such as our chat rooms, message boards, dieting tools and food database, you must first complete certain steps to become either a registered user or a subscriber. During these steps, you may be required to provide us with information (including Personally Identifiable Information), such as name, zip code and email address, and, if you subscribe to one of our Online Products, credit card and billing information. This information is used to help us understand who uses this Website, to improve this Website and our Online Products, to contact users about requested Online Products or for subscription billing purposes. It is optional for you to provide demographic information (such as profession and number of children), but providing this information is encouraged so we can provide a more personalized experience on this Website.
Cookies and Action Tags
We also collect Non-Personally Identifiable Information passively using “cookies” and “action tags.”
“Cookies” are small text files that are placed on your computer in order to identify (i) your Web browser (ii) the activities of your computer on this Website and (iii) your activity in connection with our advertisements and other marketing and promotional efforts. Cookies may be used to:
- personalize your experience on this Website (e.g., to dynamically generate content on WebPages specifically designed for you);
- assist you in using our Online Products (e.g., to save you time by not having to reenter your name upon each visit to this Website); and
- allow us to statistically monitor how you are using this Website for purposes of improving our online offerings.
In addition to cookies that we place on your computer, cookies may also be placed on your computer by third parties that we use to display or serve advertisements or to collect Non-Personally Identifiable Information in order to provide advertising-related services. In the course of serving advertisements, our third-party advertiser may place or recognize a unique “cookie” on your browser.
You do not have to accept cookies to use this Website. However, you may not be able to use certain products, offerings, features, or resources of this Website (including our Online Products) if you do not accept cookies. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the “Help” section of the toolbar.
“Action tags,” also known as web beacons or GIF tags, are a web technology devices used to help track anonymous website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of this Website, including advertisements, or e-mail sent on our behalf, may contain cookies that are associated with action tags that are located on this Website. Unlike cookies, action tags are not placed on your computer.
Public Forums and the Public Profile Feature
We also collect Non-Personally Identifiable Information through our Internet log files that record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of this Website. This information may be used to analyze trends, to administer this Website, to monitor this Website’s use, and to gather general demographic information. We may link this information to Personally Identifiable Information for these and other purposes such as personalizing your experience on this Website and evaluating our Online Products in general.
Emails to HolaDoctor
Does this website collect information from children under 13 years of age?
We are committed to protecting the privacy of children. This Website is not designed for or directed to children under the age of 13. We do not collect Personally Identifiable Information from any person we know is under the age of 13. We urge all parents or guardians to participate in their children’s exploration of the Internet, and to teach their children about protecting their personal information while online.
What does this website do with the information it collects?
In general, we use the information collected on this Website to help us understand who uses this Website and how it is used, to personalize your online experience, to assist you in using our Online Products, to improve this Website, and for subscription billing purposes, if applicable.
If you become a registered user of this Website or subscribe to one of our Online Products, we may use your information to send you a welcoming email that may confirm your user name and password. If you “opt-in” we may send you electronic newsletters, contact you about products, services, information and news that may be of interest to you, and provide you with targeted feedback. If you no longer desire to receive these communications, we will provide you with the option to change your preferences. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your information (including Personally Identifiable Information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to send you important service announcements and updates regarding this Website or Online Products or, if you are a subscriber, about your billing account status. You will not be able to unsubscribe from these service announcements and updates as they contain important information relevant to your use of this Website or our Online Products.
We may also use the information gathered on this Website to perform statistical analysis of user behavior, to analyze and evaluate issues relating to nutrition, weight loss, behavior and fitness, or to evaluate and improve our Online Products. We may link some of this information to Personally Identifiable Information for internal purposes only or to assist you in your personal weight loss efforts.
When does this website disclose information to third parties?
Laws and Legal Rights
We may also disclose your information (including Personally Identifiable Information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms and Conditions or to protect the safety or security of our users, this Website or the general public.
Third Parties Generally
We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of this Website. For example, we might inform third parties regarding the number of unique users who visit our Website, the demographic breakdown of our registered user of our Website, or the activities that visitors to our Website engage in while on this Website. The third parties to which we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
Third Party Sellers
Sale of Business
Disclosure to or by Co-branded Channel Partners
Is the information collected on this website secure?
Not with standing the above commitments to protect your information (including Personally Identifiable Information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.
What choices do I have regarding the collection, disclosure and distribution of personally identifiable information?
Users of this Website are notified when Personally Identifiable Information is being collected by third parties on this Website. We do this so you can make an informed choice as to whether you should disclose information to a third party.
Can I update or correct My personally identifiable information?
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personally Identifiable Information may exist in a non-erasable form that will be difficult or impossible for us to locate. We promise that promptly after receiving your request, all Personally Identifiable Information stored in databases we actively use and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as reasonably practicable.
Whom do I contact if I have any privacy questions?